Puppylux Mobile Spa

About

We are committed on delivering more than a bath and grooming service, we want to provide you with a personalized and premium experience. Our van was designed to be safe and smooth from the time on the floor, to the table, bathtub, to your door. Making your puppy comfortable and gain their trust is our top priority. We use what is best in market with products for every skin, coat condition and concern.

Services

• Standard A gentle cleanse with premium shampoo and conditioner, carefully formulated to leave your pet's coat soft, fresh, and naturally radiant. Perfect for regular maintenance.
• Sensitive Skin Care Specially formulated for pets with sensitive skin or allergies, this exclusive PuppyLux's Protocol gently cleanses while soothing skin. Designed to provide relief without causing irritation.
• Advanced Skin & Coat Care Powered by vegan, hypoallergenic ingredients, this treatment detoxifies, soothes, and restores the skin's natural harmony. Charcoal mud draws out impurities, while matcha and ginger bring softness and shine.
• Double Coat Solution Meticulous service crafted to reduce shedding with precision. Using specialized shampoo and conditioner infused with fortifying ingredients, this treatment helps strengthen your dog's coat.
• Hidralux Ultra-nourishing experience designed to restore softness, shine, and hydration. Features a Lipoprotein Complex enriched with Omega-9 and Sweet Almond Oil for intense hydration and protective action.
• Nail dremel & file
• Ear cleaning
• Flea & Tick Repel Spray

Service area

• Oakland
• Berkeley

Frequently asked questions

• How often should I have my dog groomed?

  For a long coat we recommend every 2-4 weeks. For a medium, 4-6 weeks, and for a short, every 6-8 weeks. Brushing and combing daily is necessary to help keep your dog's coat healthy and spread natural oils to promote healthy skin.

• How can I book an appointment?

  Through our website, click on Book Now, and you will be redirected to our calendar. Once you are there you can choose a date and time that works best for you, and also which service suits your pup.

• What should I expect from a grooming appointment?

  You will be reminded with 5 and 2 days prior the appointment by text or e-mail. On the day of the appointment, the groomer will inform their ETA, and text you when they get there. You will go over how you would like the haircut to be done, and when finished, you will be texted saying your pup is ready.

• Why mobile?

  Mobile grooming allows us to be one on one, cage free and have less distractions. We have the freedom to truly customize the experience for each individual pup.

• Why does mobile grooming cost more?

  There are many factors that contribute to the increased price, aside from gas prices, high-quality products, and van maintenance, we provide a luxury unmatched service. Being curbside and one on one limits the amount of pets we can groom each day.

• Do I need to be home for my pet's grooming?

  No. After the first visit and we are able to agree on your dog's style of haircut, we are able to provide latchkey services. As long as we are provided with the necessary key/code to get and leave your pet, latchkey is always available.

• Can you come to my office?

  Yes, as long as there is sufficient parking we can go to your home or office!

• How does the wait-list work?

  We work on a rotational schedule, meaning our books are always full. When a current client on our rotation no longer needs our services, we are able to fill that spot. Depending on the area, time slot, frequency and grooming time available we are able to find a fit.

• Why do you recommend pets to be on a recurring cycle?

  We are dedicated to helping you maintain your pup's coats properly. Dogs who are groomed on a regular schedule view grooming as routine rather than a punishment. Regular grooming is essential to healthy skin and coat while also preventing mats from forming.

• Do you require vaccines to be up to date?

  Yes, in the state of California dogs are by law required to be up to date on their rabies vaccination. We must see proof of the vaccination along with the expiration date before your pet's first grooming.

• What payment types do you take?

  We accept all major credit cards, Zelle, and cash.

• Can I stay with my pet?

  Due to safety factors and insurance reasons, neither the client nor their children may enter the grooming van during the pet's grooming. Pets are calmer and better behaved for grooming without their family present.

• How long does the groom take?

  Depending on your pet and their individual needs, grooms normally take 1-2 hours and for larger pups about 3 hours. We ask for a grace period of 30 minutes before and after your pet's scheduled appointment.

• Do you use our water or electric during the groom?

  No. Our state of the art van is completely self powered with electricity, air condition and warm water.

• What is your policy on matting?

  We do not perform excessive de-matting. It is dangerous, painful and stressful for the pet. We recommend shaving down and sticking to a routine grooming schedule.

• Do you use muzzles?

  Owner MUST inform if your pet bites, has bitten, is aggressive, unpredictable and/or has any other behavioral issues. We reserve the right to muzzle any dog for their safety and ours.

• What is your cancellation policy?

  Cancelations/rescheduling must be made at least 48 hours prior to the day of your scheduled appointment. Failure to provide this notice results in a 50% charge of the service.

• How do I cancel my appointment?

  You can cancel your appointment through the text you got the confirmation or calling/ texting our phone number (650) 866-9516. Remember to do it until 2 days prior the appointment date to avoid the fee.